Responsible Gaming at bdt90
At bdt90 we believe that gambling should always be an entertaining activity enjoyed within healthy boundaries. Our responsible gaming programme gives every Bangladeshi player access to practical tools — deposit limits, time-outs, self-exclusion — so you stay in control at every step.
Player Protection Tools
Six Pillars of Safe Play at bdt90
Set a daily, weekly, or monthly deposit cap directly from your account settings. Once a limit is active, bdt90 will automatically decline any top-up that would exceed it — keeping your spending firmly under your control.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During an active time-out your account is locked and no deposits or bets can be placed. The feature takes effect immediately.
For longer breaks, self-exclusion locks your bdt90 account for a minimum of 6 months or permanently. No marketing communications will be sent during an active self-exclusion period, and re-registration attempts are blocked.
bdt90 applies rigorous KYC checks to confirm every player is 18 years or older before a first deposit is processed. We use government-issued ID documents alongside automated verification checks to enforce this requirement without exception.
Optional session reminders notify you of how long you have been playing and how much you have wagered within that session. These alerts are designed to give you a clear picture of your activity so you can make fully informed decisions.
Our responsible gaming support team is available around the clock. If you feel that gambling is becoming a problem, reach out to us at [email protected] and a trained adviser will respond promptly, every day of the year including Bangladesh public holidays.
Section 1
Our Commitment to Responsible Gaming
bdt90 is Bangladesh's premier online casino and sports betting platform, and we take our duty of care to players as seriously as we take the quality of our games. Responsible gaming is not a legal checkbox for us — it is a core value embedded in how we design our platform, train our support team, and communicate with our players every day.
We understand that for the vast majority of bdt90 players, gambling is a form of entertainment — an exciting way to engage with cricket betting, premium slots, and live casino games within a budget they are comfortable with. Our goal is to make sure it stays that way. The tools and policies described on this page are available to every registered bdt90 player at no extra cost, and many of them can be activated in under two minutes from your account settings.
We also recognise that a small proportion of players can develop problematic gambling habits over time. Early intervention makes a significant difference. That is why bdt90 monitors player behaviour proactively and may reach out directly if our systems detect patterns that suggest a player may benefit from support. These interventions are offered with respect and without judgement — your wellbeing matters to us far more than any single wager.
This Responsible Gaming page applies to all bdt90 products including cricket betting, bingo, snooker betting, slot games, and live casino. The policies described here are consistent across every part of the bdt90 platform.
Section 2
Age Restriction & Under-18 Policy
Age verification is applied at the point of first deposit. Before any funds can be added to a new bdt90 account, the player must submit a valid government-issued identity document — such as a National ID card (NID), passport, or birth certificate — confirming that they are 18 years of age or older. Accounts where age cannot be verified are suspended immediately and any deposited funds are returned.
We also encourage parents and guardians to take proactive steps to prevent underage access to online gambling platforms. If you share a device or household with a minor, we strongly recommend using parental control software to restrict access to gambling websites. Reputable parental control tools include Net Nanny, Qustodio, and the built-in family safety features available on Windows, iOS, and Android devices.
- Do not share your bdt90 login credentials with anyone, including family members under the age of 18.
- Do not leave an active bdt90 session unattended on a shared device accessible to a minor.
- Enable device-level screen time restrictions on any smartphone or tablet accessible to children in your household.
- Contact us immediately at [email protected] if you believe a minor may have accessed a bdt90 account. We will investigate and take appropriate action as a priority.
If we identify that an account has been opened or used by a person under the age of 18, the account will be permanently closed, all winnings will be voided, and any deposits made will be returned to the payment source. We cooperate fully with any lawful investigation relating to underage gambling.
Section 3
Deposit Limits
Deposit limits are one of the most effective tools available to bdt90 players who want to keep their spending predictable and within a budget they are comfortable with. You can set a deposit limit at any time from your account settings — no approval process, no waiting period, and no questions asked.
bdt90 offers three types of deposit limit:
- Daily deposit limit: The maximum total amount you can deposit across all payment methods (bKash, Nagad, Rocket, Upay, Visa, Mastercard) within a rolling 24-hour period.
- Weekly deposit limit: The maximum total you can deposit within a rolling 7-day period. Useful if you prefer a longer budgeting window.
- Monthly deposit limit: The maximum total for a rolling 30-day period — ideal for players who manage a monthly entertainment budget.
If you reach your deposit limit and attempt an additional top-up, the transaction will be declined automatically and you will receive a notification explaining why. Your account remains fully active for all other purposes — you can continue playing with your current balance, withdraw funds, or contact support — but no new deposits will be processed until the limit period resets or you have submitted a valid increase request and the cooling-off period has elapsed.
We encourage every bdt90 player to set a deposit limit from day one, even if it is set generously. Having a limit in place means the platform will always enforce a hard ceiling on your spending, regardless of how you feel in the moment.
Section 4
Time-Out Feature
Sometimes you simply need a break — from a losing streak, from the routine of daily betting, or just to step back and reassess how gambling fits into your life at that moment. The bdt90 time-out feature is designed for exactly this situation.
A time-out temporarily locks your bdt90 account for a defined period that you choose. During an active time-out:
- You cannot log in to the bdt90 platform.
- No deposits can be made and no bets can be placed.
- Promotional and marketing emails are paused for the duration of the time-out.
- Any pending withdrawals will continue to be processed normally — your funds are safe.
Available time-out durations are: 24 hours, 48 hours, 7 days, and 30 days. If none of these standard durations fits your needs, contact our support team at [email protected] and we can arrange a custom time-out period.
At the end of your chosen time-out period your account will reopen automatically. You will receive a brief email reminder that your time-out has ended and that you are free to log back in if you choose. There is no pressure to return — the choice is entirely yours.
If a time-out ends and you feel you need more time, you can immediately activate another time-out, extend to a longer duration, or consider the more comprehensive self-exclusion option described in the next section.
Section 5
Self-Exclusion
Self-exclusion is the strongest player protection tool bdt90 offers. It is designed for players who recognise that they need a significant break from gambling and want the platform to enforce that break firmly on their behalf.
When you self-exclude from bdt90:
- Your account is locked immediately and you cannot log in for the duration of the exclusion period.
- No deposits or bets can be placed from the excluded account.
- All marketing and promotional communications from bdt90 are stopped for the entire exclusion period.
- Any attempt to re-register a new account using the same identity details will be blocked. Our systems check new registrations against the self-exclusion list as part of the standard KYC process.
- Any balance remaining in your account at the point of self-exclusion can be withdrawn — contact [email protected] to request a withdrawal and our team will process it promptly.
Available self-exclusion periods:
- 6 months — minimum period, cannot be shortened once active.
- 1 year
- 3 years
- Permanent — your account is closed indefinitely. A permanent self-exclusion can only be reviewed after a minimum of 5 years, subject to a formal review process and a mandatory 7-day cooling-off period.
How to activate self-exclusion:
- 1Log in to your bdt90 account and navigate to the Responsible Gaming section of your account settings.
- 2Select "Self-Exclusion" and choose your preferred exclusion duration from the available options.
- 3Confirm your selection. You will receive a confirmation email to your registered address. The exclusion takes effect immediately.
- 4If you are unable to log in or are having difficulty accessing the self-exclusion tool, contact us directly at [email protected] or use our live chat and a support adviser will activate the exclusion on your behalf, usually within minutes.
Section 6
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following self-assessment questions are adapted from widely used screening tools. If you answer "yes" to three or more of these questions, we encourage you to contact our support team or one of the external organisations listed in the next section.
Answering honestly takes courage. Remember that gambling problems are more common than most people realise, and they are treatable. Recognising the signs early is the single most important step toward regaining control.
Some additional behavioural signs that may indicate a developing problem include: spending increasing amounts of time thinking about gambling; neglecting responsibilities such as work, study, or family commitments in order to gamble; feeling a sense of shame or guilt after a session; and repeatedly making unsuccessful attempts to reduce your gambling without outside help.
Section 7
Support Resources
bdt90 encourages any player who is concerned about their gambling to seek support. A range of professional resources is available to players in Bangladesh and internationally. All of the organisations listed below provide confidential, non-judgmental assistance.
- National Mental Health Helpline (Bangladesh): The Kaan Pete Roi helpline provides emotional support and counselling to individuals experiencing mental health difficulties including gambling-related stress. Available in Bangladesh.
- Gamblers Anonymous: A worldwide fellowship of people who share their experience, strength, and hope with each other so that they may solve their common problem and help others to recover from a gambling disorder. Meetings and resources are available online and in many countries.
- GamCare: An internationally recognised organisation that provides information, advice, and support for anyone affected by problem gambling. Their website offers a self-assessment tool, live chat support, and a free helpline.
- BeGambleAware: Provides free and confidential information, advice, and practical tools to help people make informed choices about their gambling. A wide range of self-help resources and professional referrals are available on their website.
- Your GP or mental health professional: Problem gambling is a recognised health condition. Your local doctor in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or anywhere else in Bangladesh can refer you to appropriate support services and discuss treatment options including cognitive behavioural therapy (CBT), which has a strong evidence base for gambling disorders.
If you would like bdt90 to help you locate specific support services available in your city or district within Bangladesh, please contact us at [email protected] and our team will do their best to assist you in finding appropriate local resources.
Section 8
Contact Our Responsible Gaming Team
If you have any concerns about your gambling habits, want to activate a protection tool, or simply want to speak to someone about how to keep your play healthy, bdt90's responsible gaming support team is available 24 hours a day, 7 days a week, including all Bangladesh public holidays (Bangladesh Standard Time, UTC+6).
Our support advisers are trained to handle responsible gaming enquiries with sensitivity, professionalism, and complete confidentiality. You will never be judged for reaching out, and doing so will not result in any negative consequences for your account unless you specifically request a restriction.
Email Support
Send us your query any time. We aim to acknowledge all responsible gaming emails within 2 hours and to resolve them within 24 hours.
[email protected]Live Chat
Use the live chat feature on the bdt90 platform for real-time assistance. Live chat is the fastest way to activate a time-out or self-exclusion immediately.
Available 24 / 7Response Times
Responsible gaming requests — especially self-exclusion and time-out activations — are treated as highest priority and actioned before general support queries.
Priority HandlingExplore bdt90 Responsibly
Play Smart. Stay in Control. Enjoy the Game.
bdt90 combines world-class cricket betting, premium slots, and live casino entertainment with a genuine commitment to player welfare. Set your limits, know your tools, and play with confidence — or read our other policy pages to understand your full rights.
18+ only • Please gamble responsibly • Terms & Conditions apply